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Who Are We ?

HHAST is a family operated New Zealand Limited company founded in Auckland to assist property owners and property managers to mitigate against risk and to make tenants safer in their homes.

HHAST's happy customer

HHAST are committed to seamless customer service and will go the extra mile for all our customers.

We can provide Mandarin or Cantonese speakers with a dedicated contact speaking their own language.

Our Managing Director actually works in the field with the team so very hands on and accessible to all clients.

HHAST technicians are an extra set of eyes on your property and will report any visible damage.

Why use a specialised provider for smoke alarm compliance ?

You could do it yourself and ensure you disclose this to your insurance company.  If you are prepared to visit the property at all lease changes and can address faulty smoke alarms quickly, maybe you could but then if you buy a DIY “P” test kit and do a DIY test, it is not independent and you might struggle to provide the signed off, photographic evidential trail with meta data that a professional can supply.
It makes a lot of sense that property managers don’t want to do it for you as it is not part of their job description so ACC & Work Safe may be affected also, it would be difficult for them to cart the tools of trade and safety equipment around with them such as ladders decibel meters volt meters drill and tool bag, often in high heels and skirt!

The other reasons why property managers shouldn’t do this job is that they are not trained extensively to conduct this type of testing and we wonder if any agents are disclosing this practice with ACC, Work Safe, professional indemnity and public liability insurers.  I doubt any agent wants to be the first test case.
A professional does a professional job, there are no halves.  Using professionals is an investment in having it done right and the right professionals like HHAST have the relevant insurances to cover their work, conduct and professionality.
All properties are automatically re-enrolled and invoiced annually unless otherwise notified to ensure your property remains compliant year in and year out.

Our Commitment

At HHAST we want to roll the red carpet out for our customers and offer seamless services in reasonable time-frames so if we can’t do something in the time you want, we will be totally honest with you.

It is known that not all suppliers deal with these situations well and HHAST want to restore your confidence that it is possible to be able to rely on a supplier to be straight forward and always give you the facts.
HHAST also want to offer investment property owners a new option to save money, time and drama by getting multiple solutions from us with Smoke Alarms and “P” testing. It just makes a whole lot of sense to do them at the same time saving time, effort and of course dollars.

  • If we ever stuff up – We will fix it!

  • If we break something – We will own up!

  • If there is a problem – We’ll find a solution, we will be the solution!

Industry Experience

After many conversations with NZ property managers and landlords it became apparent that just many large companies can attest that some jobs took 3 months to complete and longer for the reports and invoices. Wouldn’t it be great if HHAST didn’t do that? There was a myriad of issues that just didn’t need to happen.
Our experience tells us that if we are honest with our clients and tenants and offer a state of the art website with integrated web forms that magically turn into a very detailed PDF report that we send from the property with an evidential pathway, it stands to reason that our customers will love us.

HHAST Technician